At Megesty, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return policy below.
1. Eligibility for Returns
- Returns must be requested within 30 days of receiving your order.
- Items must be unused, in original packaging, and in resellable condition.
- Proof of purchase (order confirmation or receipt) is required.
2. Non-Returnable Items
We do not accept returns on:
- Used or damaged items (unless defective upon arrival).
- Gift cards or promotional items.
- Custom or personalized products.
3. Return Process
- Contact Us – Email [Your Contact Email] with your order details and reason for return.
- Approval & Instructions – If eligible, we will provide a return authorization and shipping instructions.
- Ship the Item – You are responsible for return shipping costs unless the item is defective or incorrect.
- Inspection & Refund – Once received and inspected, we will process a refund to your original payment method within 7-10 business days.
4. Exchanges
We do not offer direct exchanges. If you need a different item, please return your original purchase and place a new order.
5. Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos, and we will arrange a replacement or full refund at no cost to you.
6. Shipping Restrictions
Megesty only ships within the USA, and all returns must be shipped from a U.S. address.
7. Contact Us
For any return inquiries, reach out to us at:
📧 Email: [Support@megesty.com]
📍 Address: [2824 California St NEAL buquerque, NM 87110 ,USA]
Megesty – Quality Tools, Hassle-Free Returns!